Send your loved ones across the world with someone by their side. A human companion, an AI guide that speaks their language, or both.
Why this exists
You booked the ticket weeks ago. You’ve been running the same four scenarios in your head ever since.
“She has to change terminals in Doha at 2am, alone, in a place she’s never been.”
The layover is the whole point. The AI Companion knows her connection, her gate and the transfer route. It starts guiding the moment the first aircraft doors open, not when she thinks to ask.
“He won’t ask anyone for help. He never wants to be a bother, and he’s not sure his English will hold up.”
He never has to ask. Every instruction arrives in his own language, read aloud if he’d rather listen, before the moment he’d need to work it out himself.
“The flight is delayed and I’m eight time zones away with no way to reach her.”
You stop refreshing the flight tracker. Boarded, in the air, landed, through immigration. Each milestone reaches your phone as it happens, whether or not she can get to hers.
“I asked for wheelchair assistance. I have no idea whether anyone will actually be there.”
A fair worry. Airport assistance is free and often excellent, but it is stretched. This doesn’t replace it. It means she isn’t standing there with no idea what’s happening while she waits.
upload your ticket
AI reads your flight details in seconds.
get matched
We notify you the moment a verified companion on the same flight is found.
connect before you fly
Message securely within the platform and coordinate details before departure.
add AI Companion$14.99 / trip
Live guidance at every checkpoint, real-time family updates, 100+ languages. Works with or without a human match.
Try it yourself. Pick a language, and follow along at every checkpoint.
These 3 checkpoints are just a demo. The real Traveller Mode walks you through 50+ detailed steps, start to finish.
Follow the signs to Gate B7. It's about a 12-minute walk from here.
You have plenty of time. Boarding starts at 7:40 AM.
Family updates
This is your screen, not hers. Every milestone lands the moment it happens. No refreshing a flight tracker, no waiting for a message she may not be able to send.
Everyone gets the same feed.
Add your brother in Toronto and your aunt in Melbourne. They see exactly what you see, at the same moment, so nobody has to be the one relaying news at 3am.
And because any family member with access can buy the Trip Pass, it doesn’t have to be you who pays.
Full refund if the trip is cancelled before departure.See who's flying your route
Setting it up
Almost all of this happens on your phone, not hers. She has one small thing to do, and you can do it with her on a call.
Upload her ticket.
Forward the airline confirmation or drop in a screenshot. We read the flight number, terminal and timings automatically. She never sees a form.
About 60 secondsBuy the Trip Pass.
$14.99, your card, from wherever you are in the world. She is never asked to pay for anything, and never asked for card details.
About 30 secondsSigns in once.
One app download, then a one-time code we text her. No password to invent, none to forget. Walk her through it on a call and it's done for good.
A few minutes, onceYes, the app does have to be on her phone. We’d rather tell you that now than have you find out the night before she flies.
The gap
Airlines the world over built a careful, supervised service for children flying alone. For a parent of eighty making the same journey, there is nothing on the shelf at all.
If she were fourteen
$150
Each way. Airlines from Delta to British Airways to Air India sell a supervised escort for unaccompanied children: gate handover, staff with them throughout, released only to a named adult.2
She is eighty
Nothing
No airline sells an escort for an adult passenger, anywhere, at any price. Every programme stops at seventeen. There is no product to buy.3
₹30 lakh
The fine India’s aviation regulator issued to an airline in 2024, after an 80-year-old flying home from New York asked for a wheelchair on arrival, was told to wait, walked, and collapsed. He died at the airport.5
30 minutes
Even in the US, where the rule is strict, the regulator had to forbid airlines from leaving someone who asked for help alone in a wheelchair for longer than half an hour. That is the standard, not the failure.4
A fee
As of 2025, India’s regulator lets airlines charge a healthy older passenger for a wheelchair. It stays free for anyone with a diagnosed need. But at the counter, “healthy” is a judgement call.6
Airport assistance is free where the law requires it, and staffed by people who genuinely care.7 It is also stretched, wildly inconsistent between countries, and never built for someone who is simply old, alone, and far from home. The AI Companion doesn’t replace any of it. It fills the silence around it, so she always knows what happens next, and you always know where she is.
100+
Languages spoken at every checkpoint
50+
Guided steps from kerb to arrivals hall
$0
To list a trip, match and message, always
100%
Refunded if you cancel. No fee, no conditions
Phone & Email Verified
Every companion is verified by phone and email
Ticket Verification
Verified bookings on the same flight
Secure Messaging
In-platform chat. We never share your phone number.
Journey Tracking
Updates at security, boarding, and arrival
Secure Payments
All transactions handled through our platform
Trust Ratings
Reputation built through verified reviews
New Delhi → London
"My elderly mother traveled alone with a fractured leg. The MatchMyFlight team handled cab drop-off, check-in, and boarding — she was comfortable and stress-free the entire time. I am extremely grateful and would highly recommend this service to anyone."
Kapil Kumar
London, UK
New Delhi → Chicago
"I booked a companion for my elderly parents and the experience was excellent. The companion was friendly, professional, and kept them safe throughout the journey. I kept getting updates and photos, which gave me real peace of mind."
Deepti
Indiana, USA
Chicago → Hyderabad
"My mother speaks only Kannada and had to travel internationally alone. MatchMyFlight's team met her right at the aircraft gate and handled immigration, luggage, and exit. She didn't have to worry about a single thing."
Santosh Nagamma Shilvanth
Michigan, USA
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Notes & sources
- 1.AI Companion Trip Pass is $14.99 per trip, charged once. Full refund if the trip is cancelled before departure. Listing trips, companion matching and in-platform messaging remain free of charge. Companion availability varies by route, date and demand; a match is not guaranteed.
- 2.Unaccompanied-minor escort fees, retrieved 2026: Delta and American Airlines, $150 USD each way (ages 5 to 14); British Airways, $150 each way for ages 15 to 17 and £35 to £80 for ages 5 to 12; Emirates, $50 per sector (ages 12 to 15); Air India and other carriers operate comparable paid programmes. Every major airline caps the service at age 17.
- 3.Based on the published special-assistance and optional-service-fee schedules of major carriers worldwide as of 2026: none offers a paid escort product for an adult passenger, and unaccompanied-minor programmes end at age 17. Some airports have third-party meet-and-assist vendors that serve adults for a fee, with no consistent standard between them.
- 4.14 CFR § 382.103: a carrier must not leave a passenger who has requested assistance unattended in a ground or boarding wheelchair, in which the passenger is not independently mobile, for more than 30 minutes. Summarised in the US Department of Transportation's Airline Passengers with Disabilities Bill of Rights (transportation.gov/airconsumer/disabilitybillofrights).
- 5.Directorate General of Civil Aviation (India) penalty of ₹30 lakh (about US$36,000) on Air India, February 2024, after an 80-year-old passenger arriving on a New York to Mumbai flight was not provided a requested wheelchair, walked to the terminal, collapsed and died. Reported by Business Standard, Deccan Herald and others.
- 6.DGCA (India) draft rules issued August 2025 permit airlines to charge a fee for wheelchair assistance requested by able-bodied passengers, including seniors in good health, while keeping assistance free for passengers with a disability, reduced mobility or a genuine medical need.
- 7.Assistance for passengers with disabilities and reduced mobility is provided without additional charge under 14 CFR § 382.31 (United States), Regulation (EC) 1107/2006 (EU and UK) and equivalent rules elsewhere. Eligibility and service standards differ widely between countries. MatchMyFlight is not a substitute for airport assistance services and does not provide physical assistance.