Privacy Policy

Last modified: November 04, 2024

Introduction

MatchMyFlight respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website Find a travel Companion | MatchMyFlight (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to the information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provides dedicated non-browser-based interaction between you and this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13 Years

Our Website is not intended for children under 13 years of age. No one under-age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@matchmyflight.com

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

Personally Identifiable Information (PII): This includes details that can identify you, such as your name, email address, telephone number, gender, language, and photographs (for paid companions to facilitate match-making and profile visibility). It also includes bank account information for processing payments or issuing payouts.

Non-personally Identifiable Information: This includes information that relates to you but does not individually identify you, such as travel details (departure, destination, layover, and travel dates) and traveler preferences (name, age range, language, etc.).

We collect information through various means to enhance your experience and provide personalized services. This information includes:

Directly Provided Information: This refers to data voluntarily submitted by you, such as when you register on our platform, fill out forms, or communicate with us.
Travel Information: Details such as travel origin, destination, layover, and dates are collected to facilitate trip planning and coordination.
Travelers Information: This includes the names, age ranges, and preferred languages of travelers, aiding in personalized service delivery.
Customer Details: Information such as phone numbers, names, and email addresses are collected for customer identification and communication purposes.
Automatically Collected Information: While navigating through our website, certain details are automatically gathered, including usage patterns and IP addresses.

We adhere to the following principles regarding your data:

Consent for Data Sharing: Before sharing any information with other travelers, we obtain explicit consent from you.
Phone Number Verification: Your phone number is used to verify your authenticity, and we utilize third-party services like Twilio to send and verify OTP (One-Time Password).
Email Communication: We use your email address to provide policy updates and travel-related information.
No Cookie Usage: We do not utilize cookies for tracking or data collection purposes.

Your privacy and data security are paramount to us. If you have any concerns or questions regarding our data practices, please feel free to reach out to us.

Information You Provide to Us

The information we collect on or through our website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Your search queries on the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To match you with paid companions based on criteria like gender, language, and travel preferences.
To facilitate payouts to companions via bank accounts.
To provide customer service and communicate with you via phone or email.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
The third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Regan Software LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Regan Software LLC about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it. For example, if you give us a phone number to use the "Send Request" feature of our Website, we will share the number to the recipients.
For any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Regan Software LLC , our customers, or others.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at support@matchmyflight.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data retention

We will retain the personal information we collect from you where we have a justifiable business need to do so and/or for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, legal, accounting, or other purposes).

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website’s privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@matchmyflight.com